Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aptean CRM offers leading industry practices aimed at enhancing customer relationships and bolstering your competitive edge. Are you prepared to achieve measurable business outcomes while managing risk and minimizing costs? This CRM solution provides a comprehensive overview of your customer interactions. It is specifically crafted to equip your organization with precise data on sales, marketing, and customer service, ensuring that all teams collaborate effectively and stay organized. With an extensive record of marketing initiatives, sales activities, and service engagements, along with insights into customer traits and preferences, Aptean CRM software empowers you to optimize every customer interaction and make informed decisions based on up-to-the-minute data. Furthermore, Aptean CRM is designed to simplify your business operations and automate routine tasks, which helps conserve both time and financial resources. The software assists your team throughout the sales cycle, from arranging appointments and sending follow-up reminders to composing emails and creating quotes, thereby enhancing overall efficiency and productivity. Ultimately, Aptean CRM not only supports operational excellence but also fosters long-lasting customer loyalty.
Description
Complyr gives teams across all sectors dedicated complaint management software to record cases, assign work and maintain oversight. It replaces spreadsheets and shared inboxes with a structured record of evidence, documents, notes, actions and decisions.
Users can fully configure complaint stages, statuses and flags to fit their process, track deadlines and review progress through dashboards and audit logs. Role-based access helps protect case information.
Professional and Enterprise plans add a secure case portal for approved external parties, public case capture forms, document templates and custom reporting. Enterprise includes advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import.
Complyr also offers subject access request (SAR/DSAR) case management for data protection teams. Its financial services solution supports FCA DISP complaint processes and Consumer Duty oversight.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AXIO Advanced Projects
Yes
AlchemyTMS
Yes
Aptean Industrial Manufacturing ERP Workwise Edition
Yes
Kavida.ai
Yes
Longview Transfer Pricing
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Simba
Yes
Integrations
AXIO Advanced Projects
No
AlchemyTMS
No
Aptean Industrial Manufacturing ERP Workwise Edition
No
Kavida.ai
No
Longview Transfer Pricing
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Simba
No
Pricing Details
$60 per month
Free Trial
Yes
Free Version
No
Pricing Details
£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aptean
Founded
2012
Country
United States
Website
www.aptean.com/en-US/solutions/business-solutions/products/aptean-crm
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
No
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No