Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Accelerate the launch, scaling, and optimization of indirect channels by leveraging commerce capabilities tailored for your reseller and referral partners. You can easily enroll partners via exclusive invite-only programs or through open self-service registration, all supported by seamless approval and onboarding processes. Make your network of reseller and referral partners easily searchable in a directory to ensure the ideal match between partners and prospects. Keep your partners updated on the newest product releases and upcoming events through a centralized partner dashboard. Incorporate training materials, sales resources, and important announcements that can reside within your marketplace or external systems. Ensure you have a comprehensive and accurate record of your community by storing and accessing vital partner information, including contact details, partner tier, and various customizable attributes. Utilize AppReseller as your centralized system of record, or integrate partner information from other platforms. Actively encourage registrations and highlight the strength of your community by showcasing its members. By fostering strong relationships with your partners, you can enhance collaboration and drive mutual success.
Description
Hubcase streamlines collaboration and escalation of support cases among business partners in the B2B landscape. It integrates plug-ins with existing case management systems like Salesforce and NetSuite, ensuring users operate within a familiar interface while gaining enhanced B2B escalation features. On the backend, Hubcase facilitates seamless communication with partner systems through the Hubcase Exchange platform. If you prioritize customer satisfaction, efficiency, accountability, visibility, and precision, Hubcase is the solution for you. Moreover, if you or your partners lack a case management system, our cloud-based Help Desk is completely free and includes integrated B2B functionalities. Feel free to reach out if you utilize a different system, as we might have tailored solutions available. For service providers, resellers, or VARs who need to obtain prompt answers from vendors or suppliers while depending on partners for product deployment or service, Hubcase is an invaluable tool to enhance your operational efficiency. With Hubcase, you can elevate your support processes and strengthen your collaborative efforts in the marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Adobe Advertising Cloud
Yes
Amazon Web Services (AWS)
Yes
AppDirect
Yes
AppWise
Yes
BlueSnap
Yes
Cisco Secure Cloud Analytics
Yes
Coveo
Yes
G2
Yes
IBM Cloud
Yes
Integrations
Salesforce
Yes
Adobe Advertising Cloud
No
Amazon Web Services (AWS)
No
AppDirect
No
AppWise
No
BlueSnap
No
Cisco Secure Cloud Analytics
No
Coveo
No
G2
No
IBM Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/appreseller
Vendor Details
Company Name
Hubcase
Country
United States
Website
www.hubcase.com
Product Features
Channel Management
Campaign Management
No
Channel Analytics
No
Incentive Management
No
Inventory Control
No
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Product Features
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No