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support

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Description

SolarWinds®, AppOptics™, is a SaaS-based infrastructure and application monitoring tool for custom-built on-premises, hybrid, and cloud systems. AppOptics reduces MTTR by allowing quick identification of performance issues across the stack, from the application to the underlying infrastructure down to the line code. AppOptics was designed to be easy to use and set up by IT professionals. It has powerful features that quickly and automatically identify performance issues, eliminating the guesswork and reducing the time spent on troubleshooting. AppOptics allows you to align infrastructure and performance objectives with business objectives.

Description

CopperEgg offers vital monitoring tools that enable you to detect and address issues within your cloud infrastructure, spanning from user experience to database performance. Recognizing the intricate nature of modern IT systems, we provide both ready-to-use and customizable dashboards, alerts, and management reports tailored to suit your specific environment. The CopperEgg Apdex rating aggregates various performance metrics and compares them to historical data, alerting you with color-coded health indicators: red, yellow, and green. If your server's performance unexpectedly spikes beyond its usual range, the Apdex rating serves as a clear signal that something may be amiss. This rating is derived from an algorithm that evaluates important health metrics, including response time, CPU usage, disk I/O, memory consumption, and others against established baseline trends. Additionally, by employing such a comprehensive monitoring system, organizations can make informed decisions and enhance their overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon CloudFront Yes 
Amazon CloudSearch Yes 
Amazon DynamoDB Yes 
Amazon EC2 Yes 
Amazon Kinesis Yes 
Amazon Redshift Yes 
Amazon S3 Yes 
Apache Cassandra Yes 
MongoDB Yes 
MySQL Yes 
PostgreSQL Yes 
Amazon ElastiCache Yes 
Amazon Simple Notification Service (SNS) Yes 
LoginRadius Yes 
NetBrain Yes 
Papertrail Yes 
Pyramid Analytics Yes 
RabbitMQ Yes 
Zenduty Yes 

Integrations

Amazon CloudFront Yes 
Amazon CloudSearch Yes 
Amazon DynamoDB Yes 
Amazon EC2 Yes 
Amazon Kinesis Yes 
Amazon Redshift Yes 
Amazon S3 Yes 
Apache Cassandra Yes 
MongoDB Yes 
MySQL Yes 
PostgreSQL Yes 
Amazon ElastiCache No 
Amazon Simple Notification Service (SNS) No 
LoginRadius No 
NetBrain No 
Papertrail No 
Pyramid Analytics No 
RabbitMQ No 
Zenduty No 

Pricing Details

$9.99/host/month*
*billed annually, monthly billing available.

Full Stack APM: $24.99/host/month**
**billed annually, monthly billing available.
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.solarwinds.com/appoptics

Vendor Details

Company Name

CopperEgg

Founded

2010

Country

United States

Website

www.copperegg.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Product Features

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

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