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Average Ratings 3 Ratings

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features
design
support

Description

The Apex Power Dialer is designed to enable your agents to methodically progress through each lead in a highly efficient manner. One of its standout features is the capability to construct tailored dialer lists, allowing you to curate specific audiences by applying various filters and sorting your leads effectively. By minimizing obstacles for your sales team, you empower them to concentrate on prospecting and successfully closing deals. Key Features: * Systematically organize and categorize your leads, ensuring your agents remain focused and productive. * Utilize click-to-call functionality for seamless contact with leads, enhancing accuracy in communication. * Integrated text messaging provides your team with an additional method to reach out to potential customers. * Pre-designed templates facilitate personalized and swift outreach efforts. * User-friendly setup and navigation enable your team to begin connecting with leads and securing deals immediately. The Apex Power Dialer presents a comprehensive strategy for organizations that value each lead and strive to maximize the potential of their agents while fostering better connections.

Description

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Twilio Yes 
Amazon Lex No 
Chatdesk No 
Dialogflow No 
Facebook No 
Freshdesk No 
Freshsales No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Plivo No 
Salesforce No 
ServiceNow No 
Sugar Sell No 
Telegram No 
Viber No 
Video RTC No 
WhatsApp No 
X (Twitter) No 
Zendesk No 
Zoho CRM No 

Integrations

Twilio Yes 
Amazon Lex Yes 
Chatdesk Yes 
Dialogflow Yes 
Facebook Yes 
Freshdesk Yes 
Freshsales Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Plivo Yes 
Salesforce Yes 
ServiceNow Yes 
Sugar Sell Yes 
Telegram Yes 
Viber Yes 
Video RTC Yes 
WhatsApp Yes 
X (Twitter) Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$74.95 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Apex Power Dialer

Country

United States

Website

www.apexpowerdialer.com

Vendor Details

Company Name

Xenialab

Founded

2007

Country

Italy

Website

www.xcally.com

Product Features

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management No 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

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