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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Seize every business opportunity by ensuring your customers' needs are fully addressed with Apello, a reliable live answering service. Operating since 1934, we pride ourselves on being one of the most seasoned answering services in the nation. Our vast experience and unwavering dedication to your business, combined with ongoing quality training, guarantee that your customers receive exceptional support 24/7 throughout the year. Over the decades, Apello has collaborated with more than 40 different industries, including medical, contracting, and legal sectors, demonstrating our versatility in meeting diverse business needs. With Apello, you can trust that both your customers and your business are in capable hands. We prioritize transparency with our straightforward pricing model, ensuring no hidden fees catch you off guard. Our all-inclusive pricing covers all the services you require without any additional charges for holidays or that pesky extra billing cycle some companies impose. Plus, our price match guarantee means you'll always receive the most competitive rates available for the services you choose. We are dedicated to delivering value and quality to every client we serve.

Description

With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Apello

Founded

1934

Country

United States

Website

apello.com

Vendor Details

Company Name

PCMSI

Founded

1962

Country

United States

Website

pcmsi.com/answering-services/

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