Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Seize every business opportunity by ensuring your customers' needs are fully addressed with Apello, a reliable live answering service. Operating since 1934, we pride ourselves on being one of the most seasoned answering services in the nation. Our vast experience and unwavering dedication to your business, combined with ongoing quality training, guarantee that your customers receive exceptional support 24/7 throughout the year. Over the decades, Apello has collaborated with more than 40 different industries, including medical, contracting, and legal sectors, demonstrating our versatility in meeting diverse business needs. With Apello, you can trust that both your customers and your business are in capable hands. We prioritize transparency with our straightforward pricing model, ensuring no hidden fees catch you off guard. Our all-inclusive pricing covers all the services you require without any additional charges for holidays or that pesky extra billing cycle some companies impose. Plus, our price match guarantee means you'll always receive the most competitive rates available for the services you choose. We are dedicated to delivering value and quality to every client we serve.
Description
The MASCO Services Call Center, a part of Longwood Collective, Inc., ensures that hospitals, educational institutions, medical professionals, and businesses are always reachable by callers, operating around the clock every day of the week. By integrating cutting-edge technology with tailored personal services, offering bilingual support, and providing customized plans, we demonstrate an unwavering dedication to delivering exceptional customer service. One major factor driving healthcare providers to partner with the MASCO Call Center for their overflow needs is our commitment to safeguarding patient confidentiality through the employment of HIPAA-trained medical receptionists alongside encrypted systems. Founded in 1973, the Call Center was created to fulfill the answering service requirements of healthcare facilities and medical practitioners. With a reputation for outstanding customer service, we cater to a diverse clientele that includes prestigious hospitals, local health centers, over 150 medical practices, esteemed colleges, pharmaceutical firms, medical equipment producers, property management companies, legal professionals, and various other businesses, showcasing our broad industry appeal. Our comprehensive approach and reliability continue to foster trust and satisfaction among our clients.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Apello
Founded
1934
Country
United States
Website
apello.com
Vendor Details
Company Name
MASCO Services Call Center
Country
United States
Website
www.msicallcenter.com