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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Apache Guacamole serves as a gateway for remote desktop access without the need for a client. It is compatible with common protocols such as VNC, RDP, and SSH. The term "clientless" reflects the fact that no additional plugins or client applications are necessary. Thanks to the capabilities of HTML5, after installing Guacamole on a server, you only require a web browser to reach your desktops. This web-based client allows for a flexible usage scenario, making it possible to access your systems from any device or location that has a web browser. Interestingly, the desktops you connect to via Guacamole do not need to exist physically; they can be virtual machines hosted in the cloud. This setup merges the advantages of Guacamole with the robustness and adaptability of cloud computing services. Furthermore, Apache Guacamole is completely free and open-source, licensed under the Apache License, and is continuously updated by a dedicated community of developers who utilize Guacamole for their personal development needs. Consequently, this ensures that users benefit from ongoing improvements and support, enhancing their overall experience with the software.

Description

Proxy Networks offers both hosted and on-premise remote support solutions tailored for IT departments and help desks. With our software, you can securely perform remote desktop operations and troubleshoot a variety of devices, including PCs, servers, and mobile devices. Our robust encryption, authentication, and privileged access management features empower customers to set their own security protocols and flexible remote access policies. Designed for ease of use and budget-friendly, PROXY Pro can accommodate the most intricate remote desktop management requirements. We deliver remote access software compatible with all platforms, including virtual machines and Thin Clients, ensuring accessibility regardless of the user's operating system. Utilize our PROXY Deployment Tool to manage host settings at any time, allowing for personalized configurations for remote access, or take advantage of our web-based Host on Demand (HOD) for seamless clientless remote connections. The versatility of Proxy Networks' software means that IT professionals can respond instantly and securely to support requests across any system or endpoint, enhancing overall efficiency in remote assistance. Embrace the future of remote support with our innovative solutions that cater to various organizational needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
HTML Yes 

Integrations

Azure Marketplace No 
HTML No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Apache Software Foundation

Founded

1999

Country

United States

Website

guacamole.apache.org

Vendor Details

Company Name

PROXY Networks

Founded

2006

Country

United States

Website

www.proxynetworks.com

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Alternatives

Alternatives