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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times. Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Calendly Yes 
8am CasePeer No 
8am MyCase No 
Acuity Scheduling Yes 
Asana Yes 
Clio No 
Drift Yes 
Filevine No 
Google Calendar Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Lawmatics No 
Microsoft Bookings Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Slack Yes 
Smokeball No 
Trello Yes 
YouCanBookMe No 

Integrations

Calendly Yes 
8am CasePeer Yes 
8am MyCase Yes 
Acuity Scheduling No 
Asana No 
Clio Yes 
Drift No 
Filevine Yes 
Google Calendar No 
Google Workspace No 
HubSpot CRM No 
Lawmatics Yes 
Microsoft Bookings No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Slack No 
Smokeball Yes 
Trello No 
YouCanBookMe Yes 

Pricing Details

$49 for 30 minutes
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Answering Service Care

Founded

1974

Country

United States

Website

www.answeringservicecare.net

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Product Features

Alternatives

Alternatives

Ruby Reviews

Ruby

Ruby Receptionists