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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times. Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.

Description

Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accela No 
Acuity Scheduling Yes 
Agile CRM Yes 
Calendly Yes 
CentralSquare Records No 
Drift Yes 
Hootsuite Yes 
Infor CRM No 
Microsoft Bookings Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Square Appointments Yes 
Streak Yes 
Todoist Yes 
Trello Yes 
Trimble Cityworks No 
VuSpex No 
Zendesk Yes 
monday AI work platform Yes 

Integrations

Accela Yes 
Acuity Scheduling No 
Agile CRM No 
Calendly No 
CentralSquare Records Yes 
Drift No 
Hootsuite No 
Infor CRM Yes 
Microsoft Bookings No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Square Appointments No 
Streak No 
Todoist No 
Trello No 
Trimble Cityworks Yes 
VuSpex Yes 
Zendesk No 
monday AI work platform No 

Pricing Details

$49 for 30 minutes
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Answering Service Care

Founded

1974

Country

United States

Website

www.answeringservicecare.net

Vendor Details

Company Name

Selectron Technologies

Country

United States

Website

www.selectrontechnologies.com/relay/

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Alternatives

Alternatives

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