Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Description

Enhance the support experience for your website visitors with live chat, a transformative tool that many businesses recognize as essential; however, managing it internally can prove challenging. The high costs associated with effective management have deterred numerous companies from implementing this technology. Fortunately, Melu offers a solution that can change the game. By integrating our services into your online operations, you can boost conversion rates and sales while delivering exceptional customer care. Our live chat operators are expertly trained to interact with your clients as if they were part of your own team. Throughout the onboarding phase, we ensure that our operators grasp your business's unique identity, values, and brand ethos, allowing them to represent your organization authentically. Setting up managed live chat with Melu is straightforward, risk-free to trial, and budget-friendly. With a diverse clientele spanning various sectors—including law, accountancy, fashion, PR, hospitality, dentistry, property, and education—Melu is well-equipped to cater to your specific needs and enhance your customer engagement strategy. Partner with us to transform your visitor interactions into meaningful connections.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact Yes 
FranConnect Yes 
Freshsales Yes 
Google Analytics Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Keap Yes 
QuickBooks Online Yes 
Salesforce Yes 
ServiceMinder Yes 
Setmore Yes 
Skype Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 
improveit! 360 Yes 

Integrations

Constant Contact No 
FranConnect No 
Freshsales No 
Google Analytics No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Keap No 
QuickBooks Online No 
Salesforce No 
ServiceMinder No 
Setmore No 
Skype No 
Slack No 
Zapier No 
Zendesk No 
Zoho CRM No 
improveit! 360 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$161 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Vendor Details

Company Name

Melu

Country

United Kingdom

Website

meluchat.com

Product Features

Alternatives

Alternatives