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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Answer360 provides a comprehensive array of high-quality telecommunication solutions tailored for small to medium enterprises, educational organizations, and mid-sized companies. Our offerings include Hosted Voice over IP (VoIP) services, unified communications, and cloud-based voice software that are all designed to be effective, trustworthy, user-friendly, and cost-effective. We integrate your phone system and services into one cohesive package! Answer360 is at the forefront of enhancing operational communication in today’s intricate business landscape. Our mission is straightforward: to assist businesses in making informed decisions and managing their critical communication processes effectively. Through our innovative approaches, Answer360 fosters connectivity while reducing expenses and enhancing productivity, all supported by our reliable cloud storage solution. Built to be scalable and future-proof, Answer360 adapts its services to meet your specific business requirements, ensuring a perfect fit for your unique needs. With our commitment to innovation and efficiency, we aim to transform the way organizations communicate and operate.

Description

Boost your business communication efficiency with a cloud-based phone system designed for modern needs. Seamlessly incorporate top-tier applications and software solutions to enhance your communication strategies. Stay connected, collaborate effectively, and communicate effortlessly through business voice services accessible from any device at any time. Utilize real-time call analytics to monitor every interaction and stay informed. Leverage an advanced call recording system that features AI-driven sentiment analysis for deeper insights. Guarantee a smooth experience for your contact center callers, ultimately leading to higher customer satisfaction and loyalty. This integrated approach not only streamlines communication but also fosters a more productive work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams No 

Integrations

Microsoft Teams Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Subscription
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Answer360

Founded

2003

Country

United States

Website

www.answer360.com

Vendor Details

Company Name

Kloud7 (often stylized as Kloud 7)

Founded

2012

Country

Mobile, Alabama, USA

Website

kloud7.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Alternatives