Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Companies rely on AnswerCalifornia for outstanding customer service and order management solutions. By partnering with us, our clients experience enhanced customer loyalty and increased revenue streams. Our cutting-edge technology, dedicated service, and skilled personnel are designed to boost both your customer engagement and financial performance. AnswerCalifornia caters to the needs of small businesses by offering virtual office support, call center services, and a wide array of resources nationwide. With our team managing your call overflow or serving as your main point of contact, you can significantly reduce staffing expenses and overhead. Unlike traditional employees, we only charge for the time we are actively working. Our Business Support Associates are available 24/7, every day of the year, ensuring that your company’s professional image is consistently upheld while providing callers with the same level of respect and courtesy as your in-house team. This commitment to service excellence allows businesses to focus on their core operations without the burden of managing additional staff.
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Aserto
No
BuildVu
No
BypassCaptcha.com
No
CTRLpotato
No
Cline
No
CodeFactor
No
Codeanywhere
No
Contrast Security
No
Coverity Static Analysis
No
DataGrip
No
Integrations
Aserto
Yes
BuildVu
Yes
BypassCaptcha.com
Yes
CTRLpotato
Yes
Cline
Yes
CodeFactor
Yes
Codeanywhere
Yes
Contrast Security
Yes
Coverity Static Analysis
Yes
DataGrip
Yes
Pricing Details
$43 per month
Free Trial
Yes
Free Version
No
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AnswerCalifornia
Country
United States
Website
answercalifornia.com/services/
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Product Features
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No