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Description
Enhancing your organization's communication and boosting customer engagement could be achieved by incorporating a Business WhatsApp API. By integrating this API into your current systems, you can automate messaging, dispatch notifications, and execute personalized marketing campaigns, all while utilizing the widely recognized WhatsApp platform.
WhatsApp stands as a robust messaging application that enables companies to interact with their clients through their preferred channel and boasts a user base exceeding 2 billion worldwide. For example, with the integration of the WhatsApp API into your existing frameworks, you gain the ability to streamline communication processes, effectively send out alerts, and tailor marketing initiatives directly from the familiar WhatsApp interface, making it an efficient tool for modern businesses. Thus, adopting this technology not only simplifies interactions but also fosters a more engaging experience for your customers.
Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook
No
Google Ads
No
Shopify
No
TikTok
No
WooCommerce
No
Integrations
WhatsApp
Yes
Facebook
Yes
Google Ads
Yes
Shopify
Yes
TikTok
Yes
WooCommerce
Yes
Pricing Details
₹12,000 per year
Free Trial
Yes
Free Version
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ampala Info Services
Founded
2019
Country
India
Website
www.ampalainfo.com
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes