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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Amélio equips managers and HR professionals with the tools necessary to enhance employee engagement. By gathering feedback from employees, Amélio pinpoints the essential changes that can inspire motivation and lower turnover rates. The platform enables users to address minor concerns before they escalate into significant issues. With data-driven guidance, Amélio supports leaders in making informed choices that benefit their workforce. We have revamped engagement surveys to streamline the process, making it both user-friendly and efficient. Amélio serves as a valuable resource for executives, HR experts, and managers, helping them discern the best strategies to engage and retain their talent. After absorbing insights from employee feedback, it's crucial to implement changes promptly. Amélio generates a tailored automated action plan for each manager, aligned with their team's feedback, to foster a more positive work environment. Notably, feeling appreciated at work stands as the leading factor contributing to employee satisfaction. Additionally, the culture of peer recognition fostered by Amélio leads to remarkable improvements within the organization. Overall, Amélio not only enhances communication but also cultivates a thriving workplace atmosphere.

Description

Customer preferences evolve rapidly, and competitors are also striving for innovation. If you're not attuned to your customers and adapting based on their insights, staying relevant becomes increasingly challenging. As a premier experience management (XM) company, SMG empowers you to deepen your understanding of both customers and employees, facilitating changes that enhance loyalty and elevate business outcomes. We integrate advanced technology and expert services to gather, interpret, and disseminate feedback and behavioral insights, simplifying the process of activating customer intelligence throughout your organization. Our commitment to staying at the forefront of industry advancements drives us to develop effective, adaptable, and user-friendly solutions tailored to your ever-changing market. Business insights require a personal touch, and our exceptionally skilled and passionate team at SMG is dedicated to delivering just that. We firmly believe that employee engagement begins internally, valuing the contributions of our own team to optimize how they assist you in achieving your goals. With SMG, you’re not just receiving services; you're partnering with a team that is genuinely invested in your success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Olo No 

Integrations

Olo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amélio

Country

Canada

Website

amelio.co

Vendor Details

Company Name

Service Management Group

Founded

1991

Country

United States

Website

www.smg.com/why-smg

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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