Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.
Description
The Infonova Digital Business Platform is tailored to facilitate the large-scale monetization and management of partner offerings, enabling organizations to swiftly test, launch, and expand their initiatives, starting on a smaller scale and then successfully scaling up. This platform drives the comprehensive interactions within a partner ecosystem, encompassing channel partners, solution partners, marketplaces, and B2B2X relationships. Built upon advanced technology featuring Open APIs and a cloud-native microservices architecture, it has achieved successful deployments across various sectors including telecommunications, technology, automotive, and finance. Essentially, a digital business platform serves as the foundational technology that supports a digital platform business model. By overseeing the commercial interactions within these business models, a digital business platform empowers organizations to tap into new revenue opportunities through collaborative efforts and the co-creation of joint offerings within the ecosystem, ensuring adaptability and growth in a dynamic market environment. Such capabilities make it an essential tool for businesses looking to thrive in an increasingly interconnected landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Elemental
Yes
ActiveMQ
No
Beyond Now
No
CereTax
Yes
Docker
No
Elasticsearch
No
IBM InfoSphere Optim Data Privacy
Yes
Interlink Software
Yes
Junos Traffic Vision
Yes
Kubernetes
No
Integrations
AWS Elemental
No
ActiveMQ
Yes
Beyond Now
Yes
CereTax
No
Docker
Yes
Elasticsearch
Yes
IBM InfoSphere Optim Data Privacy
No
Interlink Software
No
Junos Traffic Vision
No
Kubernetes
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amdocs
Founded
1982
Country
United States
Website
www.amdocs.com
Vendor Details
Company Name
Beyond Now
Founded
2021
Country
Austria
Website
www.beyondnow.com/en/our-platforms/infonova-digital-business-platform/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No