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Description

Amazon Translate is a service that employs neural machine translation technology to deliver quick and high-quality language translation accessible to users. This approach leverages deep learning models, resulting in translations that are not only more natural but also more precise compared to conventional statistical and rule-based methods. With Amazon Translate, you have the ability to localize content, including websites and applications, catering to diverse user groups, efficiently translate extensive text volumes for analytical purposes, and facilitate seamless communication among speakers of different languages. As a neural machine translation service, Amazon Translate continually improves its translation engines by utilizing new and broader data sets, enhancing accuracy for a variety of applications. Furthermore, it simplifies the process of incorporating both real-time and batch translation functionalities into your applications through an easy-to-use API call, making it a practical choice for developers and businesses alike. This service stands out in a rapidly evolving field, showcasing the potential of AI-driven translation technology.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
AWS App Mesh Yes 
AWS Identity and Access Management (IAM) Yes 
Crowdin Yes 
Descope Yes 
Gridly Yes 
Localazy Yes 
Lont Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Mimasa AI Yes 
PhishingBox Yes 
PubNub Yes 

Integrations

AWS AI Services No 
AWS App Mesh No 
AWS Identity and Access Management (IAM) No 
Crowdin No 
Descope No 
Gridly No 
Localazy No 
Lont No 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 
Mimasa AI No 
PhishingBox No 
PubNub No 

Pricing Details

$ 15 per million characters
billed monthly
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/translate/

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Alternatives

Alternatives