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features
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support

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Description

Amazon Live combines the excitement of live video with the convenience of online shopping, creating an engaging experience for viewers. You can showcase products dynamically by including them in your product carousel, which adds a vibrant touch to your streams. Features such as product highlighting, live promotions, and chat options allow for active audience interaction throughout your broadcasts. Brands and influencers can easily begin livestreaming on Amazon through the Amazon Live Creator app, which facilitates the creation, capture, and management of livestreams. This platform not only allows you to showcase your products but also helps you cultivate a following on Amazon. By increasing your follower count, you enhance your potential viewership, as those followers receive notifications in the Amazon mobile shopping app whenever you start a live session. This interconnectedness between followers and live events fosters a community around your brand, making it easier to connect with your audience in real time.

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform No 
Amazon Yes 
CastNest Yes 
Degpeg Yes 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Integrations

Adobe Experience Platform Yes 
Amazon No 
CastNest No 
Degpeg No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

www.amazon.com/live

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

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