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Description
Amazon Live combines the excitement of live video with the convenience of online shopping, creating an engaging experience for viewers. You can showcase products dynamically by including them in your product carousel, which adds a vibrant touch to your streams. Features such as product highlighting, live promotions, and chat options allow for active audience interaction throughout your broadcasts. Brands and influencers can easily begin livestreaming on Amazon through the Amazon Live Creator app, which facilitates the creation, capture, and management of livestreams. This platform not only allows you to showcase your products but also helps you cultivate a following on Amazon. By increasing your follower count, you enhance your potential viewership, as those followers receive notifications in the Amazon mobile shopping app whenever you start a live session. This interconnectedness between followers and live events fosters a community around your brand, making it easier to connect with your audience in real time.
Description
Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
CastNest
Yes
Degpeg
Yes
Klarna
No
Shopify
No
WhatsApp
No
Integrations
Amazon
No
CastNest
No
Degpeg
No
Klarna
Yes
Shopify
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
www.amazon.com/live
Vendor Details
Company Name
HERO
Founded
2015
Country
United States
Website
www.usehero.com
