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support

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Description

Amazon Kendra is an exceptionally precise and user-friendly enterprise search solution driven by machine learning technology. It provides robust natural language search functionalities for your websites and applications, allowing users to effortlessly locate the information they require amidst the extensive content available within your organization. By utilizing natural language inquiries rather than merely basic keywords, you can obtain the information you seek, whether it be specific answers, frequently asked questions, or complete documents. This eliminates the frustration of navigating through lengthy lists of links in hopes of finding relevant information. Say farewell to information silos, as Kendra enables seamless integration of content from various sources such as file systems, SharePoint, intranet sites, and file sharing services into a unified location, facilitating swift searches for optimal answers. Over time, the accuracy of your search results improves, thanks to Kendra's machine learning algorithms, which adapt to understand and prioritize the most valuable results for your users. This continual enhancement ensures that users consistently receive the most relevant and useful information with every search query they perform.

Description

Leverage AI-driven search capabilities to extract precise answers and identify trends from various documents and websites. Watson Discovery utilizes advanced, industry-leading natural language processing to comprehend the distinct terminology of your sector, swiftly locating answers within your content and revealing significant business insights from documents, websites, and large datasets, thereby reducing research time by over 75%. This semantic search transcends traditional keyword-based searches; when you pose a question, Watson Discovery contextualizes the response. It efficiently scours through data in connected sources, identifies the most pertinent excerpts, and cites the original documents or web pages. This enhanced search experience, powered by natural language processing, ensures that vital information is readily accessible. Moreover, it employs machine learning techniques to categorize text, tables, and images visually, all while highlighting the most relevant outcomes for users. The result is a comprehensive tool that transforms how organizations interact with information.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
Amazon Transcribe Yes 
Amazon Web Services (AWS) Yes 
Azure Marketplace No 
BA Insight Yes 
IBM Data Refinery No 
IBM Watson No 
IBM Watson Studio No 
IBM watsonx Assistant No 
Microsoft SharePoint Yes 

Integrations

AWS AI Services No 
Amazon Transcribe No 
Amazon Web Services (AWS) No 
Azure Marketplace Yes 
BA Insight No 
IBM Data Refinery Yes 
IBM Watson Yes 
IBM Watson Studio Yes 
IBM watsonx Assistant Yes 
Microsoft SharePoint No 

Pricing Details

$2.50 per hour
You can get started for free with the Amazon Kendra Developer Edition that provides free usage of up to 750 hours for the first 30 days.
Free Trial Yes 
Free Version No 

Pricing Details

$500 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/kendra/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-discovery

Product Features

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery Yes 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

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