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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SmartCase offers a versatile and budget-friendly records management system tailored for government, public, and private sectors. This end-to-end solution serves as a customizable platform for incident, investigation, and case management, enabling users to efficiently handle cases through intuitive visuals and workflows. With SmartCase, you have the freedom to organize and manage your cases according to your specific needs, ensuring a personalized approach to case management. Altia stands by your side with dedicated support throughout the entire process, from initial implementation to ongoing operations, minimizing disruptions to your daily tasks. This commitment to support continues for the duration of your contract with Altia. The SmartCase system is designed to securely capture essential information in your preferred format, facilitating seamless communication among all stakeholders involved in the investigation process. Developed in collaboration with Microsoft, SmartCase prioritizes security while delivering a powerful management experience. Ultimately, SmartCase empowers organizations to streamline their case management efforts while enhancing collaboration and efficiency.

Description

LexisNexis® Trail Tracker™ provides investigators with the ability to strategize for each case, outline necessary actions, document their findings, set reminders, and oversee records. This tool enhances workflows through features like monitoring case statuses, tracking referral tips, assigning claims to relevant departments for assessment, delegating cases to investigators, and managing their workloads efficiently. Additionally, Trail Tracker™ serves as a valuable asset for Special Investigations Unit (SIU) management, facilitating the measurement of investigator performance on various cases, tracking recoveries and savings, and generating reports on the activities of the unit. By consolidating all pertinent information into a single system, it promotes greater efficiency and consistency throughout the investigative process. This comprehensive approach not only streamlines operations but also empowers teams to collaborate more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Altia

Founded

2002

Country

United Kingdom

Website

www.altiaintel.com/case-and-investigation-management/

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

risk.lexisnexis.com/products/trail-tracker

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

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