Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
A robust restaurant reservation system is essential for any dining establishment that allows patrons to book tables in advance. Opt for a versatile booking platform that is user-friendly, efficient, and reliable, without charging any commission for up to 25 bookings each month. The intuitive visual table planner offers an effortless way to monitor table availability and occupancy levels. Streamline your daily operations by managing reservations effectively and swiftly assigning tables to new arrivals. With a convenient color-coded system, you can easily differentiate between available, reserved, and occupied tables at a glance. Additionally, mitigate the chances of ending up with empty tables by implementing an online waitlist feature, which allows guests to join the waitlist when your restaurant reaches full capacity. Seamlessly manage these waitlist entries and convert them into regular reservations with just a few clicks. You can also enhance the booking experience by incorporating custom input fields in your reservation process, allowing you to gather specific details and preferences from your guests, including dietary restrictions, special events, and the number of children in their party. This system not only simplifies the booking experience but also enables you to tailor your services to meet the unique needs of each guest.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Campaign Monitor
No
Facebook
No
Google
No
Google Analytics
No
Google Sheets
No
Mailchimp
No
PayPal
No
Stripe
No
Trustpilot
No
Zapier
No
Integrations
Campaign Monitor
Yes
Facebook
Yes
Google
Yes
Google Analytics
Yes
Google Sheets
Yes
Mailchimp
Yes
PayPal
Yes
Stripe
Yes
Trustpilot
Yes
Zapier
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
$95 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
resOS
Country
Denmark
Website
resos.com
Product Features
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No