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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
It's easy to make reservations
Zaui, a Canadian-owned reservation software company, is based in Vancouver Canada. It powers all aspects of ground transportation, activity, and tour businesses around the world.
Zaui's rich feature set in reservation has been helping suppliers to drive bookings, manage operations, and connect their businesses with more guests, community partners, and online marketplaces for over 20 years.
Behind cutting-edge technology lies a powerful group of talented Zauians. They share a common vision of creating best-in-class technology that will scale with your business and withstand the test of time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Authorize.Net
No
CartStack
No
Facebook
No
Google Tag Manager
No
Moneris
No
PayGate
No
Smartwaiver
No
Sojern Traveler Platform
No
Stripe
No
TourConnect
No
Integrations
Authorize.Net
Yes
CartStack
Yes
Facebook
Yes
Google Tag Manager
Yes
Moneris
Yes
PayGate
Yes
Smartwaiver
Yes
Sojern Traveler Platform
Yes
Stripe
Yes
TourConnect
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
Free and Enterprise Pricing Plans Available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Zaui Software
Founded
1999
Country
Canada
Website
www.zaui.com
Product Features
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
Yes
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No