Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

It's easy to make reservations Zaui, a Canadian-owned reservation software company, is based in Vancouver Canada. It powers all aspects of ground transportation, activity, and tour businesses around the world. Zaui's rich feature set in reservation has been helping suppliers to drive bookings, manage operations, and connect their businesses with more guests, community partners, and online marketplaces for over 20 years. Behind cutting-edge technology lies a powerful group of talented Zauians. They share a common vision of creating best-in-class technology that will scale with your business and withstand the test of time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Authorize.Net No 
CartStack No 
Facebook No 
Google Tag Manager No 
Moneris No 
PayGate No 
Smartwaiver No 
Sojern Traveler Platform No 
Stripe No 
TourConnect No 
Twilio No 
Worldline No 

Integrations

Authorize.Net Yes 
CartStack Yes 
Facebook Yes 
Google Tag Manager Yes 
Moneris Yes 
PayGate Yes 
Smartwaiver Yes 
Sojern Traveler Platform Yes 
Stripe Yes 
TourConnect Yes 
Twilio Yes 
Worldline Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

Free and Enterprise Pricing Plans Available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Zaui Software

Founded

1999

Country

Canada

Website

www.zaui.com

Product Features

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Alternatives

Una by Polydom Reviews

Una by Polydom

Polydom Inc.

Alternatives

Roomitra Reviews

Roomitra

Roomitra.com
Cangooroo Booking Engine Reviews

Cangooroo Booking Engine

Juniper (Cangooroo)