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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Now Book It is a complete restaurant management platform built to help hospitality businesses operate more efficiently. From online reservations and table management to guest CRM, waitlists, gift cards, reporting, and AI-powered phone reservations, everything works together in one connected platform. Trusted by restaurants, cafés, pubs, wineries, breweries, hotels, and event venues across Australia, New Zealand, Canada, and the United States, Now Book It empowers venues to deliver seamless guest experiences while maximising operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Aloha Cloud by NCR Voyix
No
Bepoz Point of Sale
No
Bossii
No
Eway
No
Facebook
No
Function Tracker
No
Gift A Restaurant
No
H&L POS
No
Idealpos
No
Impos Point of Sale
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Bepoz Point of Sale
Yes
Bossii
Yes
Eway
Yes
Facebook
Yes
Function Tracker
Yes
Gift A Restaurant
Yes
H&L POS
Yes
Idealpos
Yes
Impos Point of Sale
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
Now Book It offers flexible pricing tailored to your venue's size, requirements, and operational needs. Contact our team for a personalised quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Now Book It
Founded
2015
Country
Australia, New Zealand, Canada, United States of America
Website
www.nowbookit.com
Product Features
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
No
Third Party Booking
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
