Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Regardless of the type of lodging you manage, whether it's small and medium hotels, motels, guest houses, bed and breakfasts, inns, or campgrounds, our hotel booking software is designed to be user-friendly and straightforward. Our intuitive Cloud PMS interface allows you to effortlessly create, modify, and cancel reservations, locate guests, and input data, even if you have limited computer knowledge. Below, we highlight several features that have contributed to the popularity of our hotel booking software among clients. Discover how our solutions can enhance your business operations. With our PMS, there's no need for purchasing or installing additional hardware; all you require is a web browser and an internet connection. Additionally, there are no setup fees, and getting started takes less than five minutes, allowing you to quickly begin utilizing the system. Enjoy the convenience of our drag-and-drop Booking Sheet interface, which allows you to create or cancel reservations, manage check-ins and check-outs, transfer reservations, and establish room closures with just a few clicks. Our software is not only efficient but also designed to streamline your booking processes for maximum productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

$300 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Novus Conceptus

Founded

2014

Country

Greece

Website

novusconceptus.com

Product Features

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Alternatives

Una by Polydom Reviews

Una by Polydom

Polydom Inc.

Alternatives

EZReservation.net Reviews

EZReservation.net

Emerson Communications
Roomitra Reviews

Roomitra

Roomitra.com
Reservation Master Reviews

Reservation Master

Goldhill Software
Easy WebRez Reviews

Easy WebRez

Gracesoft
BestRez Reviews

BestRez

TelState International