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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BrightSide No 
Navis Rezforce No 
WebRezPro No 

Integrations

BrightSide Yes 
Navis Rezforce Yes 
WebRezPro Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

NAVIS

Founded

1987

Country

United States

Website

naviscrm.com

Product Features

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing Yes 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support No 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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