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Average Ratings 7 Ratings
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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
High Trek POS is an all-in-one operating platform built specifically for attractions, entertainment venues, and experience-based businesses.
Rather than forcing operators to piece together separate systems for booking, point of sale, waivers, group events, memberships, and customer communication, High Trek POS brings everything together in one connected platform.
Businesses can manage online reservations, walk-up ticket sales, digital waivers, gift cards, memberships, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from a single system. Every transaction and customer interaction is tied to one centralized customer record, giving staff a clearer view of each guest relationship.
High Trek POS is especially strong in areas where traditional booking platforms often fall short. Built-in group sales tools help teams manage inquiries, quotes, reservation holds, payment schedules, contracts, automated follow-ups, and complex private or corporate events. CRM, email, and SMS features make it easier to stay organized, respond faster, and convert more leads into confirmed reservations.
The platform also includes customer self-service tools, operational reporting, and QuickBooks integration to reduce manual work and improve financial visibility.
High Trek POS helps attraction operators simplify daily operations, improve the guest experience, and create more opportunities to grow revenue—all without relying on a patchwork of disconnected software.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Fotaflo
No
GoHighLevel
No
QuickBooks Online
No
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
As low as 0.7% of sales.
No Contract, Pay as you go, no setup fees.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
High Trek POS
Founded
2017
Country
United States
Website
www.hightrekpos.com
Product Features
Product Features
Event Booking
Attendee Management
Yes
Confirmation/Reminders
Yes
Discount/Coupon Management
Yes
Event Calendar
No
Marketing Management
Yes
Online Payments
Yes
Online Registration
Yes
Social Media Promotion
No
Wait List Management
No
Website Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
No
Third Party Booking
No
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
No
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes
Waiver
Customizable Templates
Yes
Data Export
Yes
Online Signing
Yes
QR Codes
Yes
Searchable Database
Yes
Status Tracking
Yes
Waiver Kiosk
Yes
