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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Exceptional relationships with guests begin at this point. Provide visitors with an unforgettable online experience that encourages their return — we value your vision and your ability to innovate. It would be our pleasure to contribute to your achievements. From your website's landing page to the confirmation emails received by guests, our reservation widget allows you to deliver a distinct online booking experience that reflects the unique essence of your restaurant. You can optimize daily operations without disrupting the service flow, as the reservation system is crafted to allocate tables in the same manner that you would. Formitable centralizes all your information seamlessly; whether it's dietary preferences, customer feedback, or spending habits, a comprehensive guest history is accessible with just a click. To minimize financial losses from no-shows, you can implement down payments and prepaid bookings by simply determining the amount and refund timeline while accepting various payment methods, including iDeal, PayPal, and credit cards. Additionally, you can receive complimentary real-time reservations from Google, ensuring your bookings sync effortlessly with your POS system, enhancing overall efficiency and service quality. This cohesive integration elevates the guest experience, making every interaction memorable and valuable.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AreTheyHappy
No
Google Business Profile
No
GuestCompass
No
Lightspeed Retail
No
Mailchimp
No
Resy OS
No
SO Connect
No
Shiftbase
No
unTill
No
Integrations
AreTheyHappy
Yes
Google Business Profile
Yes
GuestCompass
Yes
Lightspeed Retail
Yes
Mailchimp
Yes
Resy OS
Yes
SO Connect
Yes
Shiftbase
Yes
unTill
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
€69 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Formitable
Founded
2017
Country
Netherlands
Website
formitable.com
Product Features
Product Features
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
No
Drip Campaigns
No
Dynamic Content
No
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
No
Mobile Optimized Emails
No
Reporting/Analytics
No
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No