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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Exceptional relationships with guests begin at this point. Provide visitors with an unforgettable online experience that encourages their return — we value your vision and your ability to innovate. It would be our pleasure to contribute to your achievements. From your website's landing page to the confirmation emails received by guests, our reservation widget allows you to deliver a distinct online booking experience that reflects the unique essence of your restaurant. You can optimize daily operations without disrupting the service flow, as the reservation system is crafted to allocate tables in the same manner that you would. Formitable centralizes all your information seamlessly; whether it's dietary preferences, customer feedback, or spending habits, a comprehensive guest history is accessible with just a click. To minimize financial losses from no-shows, you can implement down payments and prepaid bookings by simply determining the amount and refund timeline while accepting various payment methods, including iDeal, PayPal, and credit cards. Additionally, you can receive complimentary real-time reservations from Google, ensuring your bookings sync effortlessly with your POS system, enhancing overall efficiency and service quality. This cohesive integration elevates the guest experience, making every interaction memorable and valuable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

AreTheyHappy No 
Google Business Profile No 
GuestCompass No 
Lightspeed Retail No 
Mailchimp No 
Resy OS No 
SO Connect No 
Shiftbase No 
unTill No 

Integrations

AreTheyHappy Yes 
Google Business Profile Yes 
GuestCompass Yes 
Lightspeed Retail Yes 
Mailchimp Yes 
Resy OS Yes 
SO Connect Yes 
Shiftbase Yes 
unTill Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

€69 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Formitable

Founded

2017

Country

Netherlands

Website

formitable.com

Product Features

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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