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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Enjoy commission-free online bookings while implementing sales tactics designed to boost your direct reservation numbers. Enhance your income through a straightforward and user-friendly online booking platform that works seamlessly on both computers and mobile devices. This system is designed to automatically promote your most popular room types and facilitate the rebooking of rooms that have been canceled. To broaden your appeal to international guests, the platform supports multiple languages and currencies. By including a direct reservation link in your quotes, you can significantly improve your conversion rates. Additionally, allow your guests the convenience of online check-in, which minimizes their wait time upon arrival. You have the flexibility to manage rates, availability, minimum stay requirements, cancellation policies, and deposit terms, making it easy to adjust your sales dates. By utilizing exclusive offers, you can sell rooms without revealing rates to online travel agencies and competitors, fostering a more direct connection with your clientele and ultimately disintermediating the reservation process. This approach not only helps in building stronger relationships with your guests but also enhances overall satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Flexkeeping No 
MyForecast No 
RateBoard No 
Runnr.ai No 

Integrations

Flexkeeping Yes 
MyForecast Yes 
RateBoard Yes 
Runnr.ai Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Ericsoft

Founded

1995

Country

Italy

Website

www.ericsoft.com/en/booking-engine-hotel

Product Features

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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