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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

This user-friendly and lightweight property management system (PMS) is specifically designed for bed and breakfasts, guest houses, and vacation rentals, offering seamless access through both mobile and web applications. You can manage your data from anywhere, ensuring you never lose track of important information. The platform boasts no limitations regarding room types, channels, or rate plans, making it highly customizable for your specific needs. With an intuitive calendar feature, adding reservations is just a click away. Every aspect of the system has been thoughtfully crafted to cater to the requirements of your business. You can easily oversee your bookings, monitor guest arrivals and departures, and track unconfirmed reservations while also having the ability to communicate with clients via email or phone. Additionally, it allows you to keep tabs on expected deposits and confirmations, along with a variety of other essential functionalities. Furthermore, you can configure your lodging setup to mirror your operations accurately, input both tentative and confirmed reservations complete with client information, and efficiently manage the check-in and check-out processes while tracking any anticipated advances from guests. This comprehensive solution ensures you can focus on providing excellent service to your guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

$5.50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Discoveroom

Founded

2013

Country

Greece

Website

www.discoveroom.com/reservations-get-the-app/

Product Features

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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