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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
This user-friendly and lightweight property management system (PMS) is specifically designed for bed and breakfasts, guest houses, and vacation rentals, offering seamless access through both mobile and web applications. You can manage your data from anywhere, ensuring you never lose track of important information. The platform boasts no limitations regarding room types, channels, or rate plans, making it highly customizable for your specific needs. With an intuitive calendar feature, adding reservations is just a click away. Every aspect of the system has been thoughtfully crafted to cater to the requirements of your business. You can easily oversee your bookings, monitor guest arrivals and departures, and track unconfirmed reservations while also having the ability to communicate with clients via email or phone. Additionally, it allows you to keep tabs on expected deposits and confirmations, along with a variety of other essential functionalities. Furthermore, you can configure your lodging setup to mirror your operations accurately, input both tentative and confirmed reservations complete with client information, and efficiently manage the check-in and check-out processes while tracking any anticipated advances from guests. This comprehensive solution ensures you can focus on providing excellent service to your guests.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
$5.50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Discoveroom
Founded
2013
Country
Greece
Website
www.discoveroom.com/reservations-get-the-app/
Product Features
Product Features
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
Yes
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes