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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Book4Time stands out as a premier provider of cloud-based spa, wellness, and leisure activity management software for hotels and resorts, boasting over 50 integrations with hotel systems such as Opera PMS, Infor HMS, and Agilysys. Our centralized booking platform allows guests to effortlessly schedule appointments through both online and mobile channels, enabling you to monitor everything in one convenient location. We offer a variety of tools designed to enhance the guest experience and boost revenue, including loyalty programs, referral rewards, gift cards, and spa packages. Additionally, our robust POS system integrates smoothly with your chosen payment processor, or you can simplify operations with our fully compliant Book4Time Payments solution. By managing guest profiles, purchases, and interactions across all locations, you can tailor each experience to increase guest satisfaction and foster loyalty over time. Ultimately, our innovative solutions not only streamline your business operations but also ensure that every visitor enjoys a memorable stay.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Demandforce No 
Hapi No 
Hudini No 
Indent No 
OKKAMI No 
Yellow Dog Inventory No 

Integrations

Demandforce Yes 
Hapi Yes 
Hudini Yes 
Indent Yes 
OKKAMI Yes 
Yellow Dog Inventory Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Book4Time

Founded

2004

Country

Canada

Website

www.book4time.com

Product Features

Product Features

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant Yes 
Inventory Management Yes 
Package Creation Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission Yes 
Point of Sale (POS) Yes 

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