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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Book4Time stands out as a premier provider of cloud-based spa, wellness, and leisure activity management software for hotels and resorts, boasting over 50 integrations with hotel systems such as Opera PMS, Infor HMS, and Agilysys. Our centralized booking platform allows guests to effortlessly schedule appointments through both online and mobile channels, enabling you to monitor everything in one convenient location. We offer a variety of tools designed to enhance the guest experience and boost revenue, including loyalty programs, referral rewards, gift cards, and spa packages. Additionally, our robust POS system integrates smoothly with your chosen payment processor, or you can simplify operations with our fully compliant Book4Time Payments solution. By managing guest profiles, purchases, and interactions across all locations, you can tailor each experience to increase guest satisfaction and foster loyalty over time. Ultimately, our innovative solutions not only streamline your business operations but also ensure that every visitor enjoys a memorable stay.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Demandforce
No
Hapi
No
Hudini
No
Indent
No
OKKAMI
No
Yellow Dog Inventory
No
Integrations
Demandforce
Yes
Hapi
Yes
Hudini
Yes
Indent
Yes
OKKAMI
Yes
Yellow Dog Inventory
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Book4Time
Founded
2004
Country
Canada
Website
www.book4time.com
Product Features
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
No
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
Yes
Inventory Management
Yes
Package Creation
Yes
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Salon
Appointment Management
Yes
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Spa
Appointment Management
Yes
Client Management
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Membership Management
Yes
Online Booking
Yes
Payroll & Commission
Yes
Point of Sale (POS)
Yes