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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Studies indicate that guests prefer the convenience of checking availability and making reservations online whenever it suits them. Failing to provide this option means you could be losing valuable business! Enable your guests to access availability and secure bookings online around the clock, every day of the week! Your website must be user-friendly - Pronto is designed to showcase availability, provide rate quotes, and facilitate reservations directly through your site. The web-booking module empowers guests to check availability and reserve rooms online from any location globally. Its user interface is straightforward and intuitive, making it easy for users to navigate. Throughout the process, guests receive guidance through clear instructions. As soon as they input their desired arrival and departure dates, availability is presented to them. To complete a reservation or booking, guests simply fill out the required fields and click the send button. Once their information is successfully recorded in the system, a distinct reservation number is generated, and an email notification alerts you about the new booking requests. This seamless online booking experience not only enhances guest satisfaction but also increases your chances of securing more reservations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Blackboard Learn
No
Google Drive
No
XERAS
No
stockinstore
No
Integrations
Blackboard Learn
Yes
Google Drive
Yes
XERAS
Yes
stockinstore
Yes
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Assunta Technologies
Website
www.assunta.com
Product Features
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No