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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Studies indicate that guests prefer the convenience of checking availability and making reservations online whenever it suits them. Failing to provide this option means you could be losing valuable business! Enable your guests to access availability and secure bookings online around the clock, every day of the week! Your website must be user-friendly - Pronto is designed to showcase availability, provide rate quotes, and facilitate reservations directly through your site. The web-booking module empowers guests to check availability and reserve rooms online from any location globally. Its user interface is straightforward and intuitive, making it easy for users to navigate. Throughout the process, guests receive guidance through clear instructions. As soon as they input their desired arrival and departure dates, availability is presented to them. To complete a reservation or booking, guests simply fill out the required fields and click the send button. Once their information is successfully recorded in the system, a distinct reservation number is generated, and an email notification alerts you about the new booking requests. This seamless online booking experience not only enhances guest satisfaction but also increases your chances of securing more reservations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Blackboard Learn No 
Google Drive No 
XERAS No 
stockinstore No 

Integrations

Blackboard Learn Yes 
Google Drive Yes 
XERAS Yes 
stockinstore Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

Assunta Technologies

Website

www.assunta.com

Product Features

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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