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Description

Aloware functions as a comprehensive contact center that facilitates both voice calls and SMS/MMS messaging, seamlessly integrating with leading CRMs. Whether you need a contact center solution, a sales dialer, or call tracking features, we offer a complete array of customer engagement tools all within a single application. Your team, including support agents, sales representatives, and marketers, will appreciate the benefits of having a unified platform for managing customer conversations. This centralized hub enhances collaboration and improves efficiency across all customer interaction points.

Description

A platform designed to enhance your marketing and sales efforts, we provide insights into conversion and revenue sources by consolidating data into a single interface. With Ringostat, you receive comprehensive reports detailing the ad source, campaign, and even the specific keywords that prompt customer calls, enabling you to gauge the effectiveness of your advertising strategies. You can analyze all phone interactions through straightforward custom reports that encompass 32 different parameters. There's no need to endure lengthy delays when adding new phone numbers for tracking purposes; we ensure activation is completed within one business day. The end-to-end analytics feature allows you to assess advertising effectiveness using the most reliable metric—revenue—rather than just focusing on temporary conversions like clicks and calls that may not result in actual sales. This comprehensive approach integrates cost data from advertising platforms with revenue insights from your CRM, effectively mapping the entire customer journey from the initial exposure to your advertisement all the way through to the final purchase. By utilizing this system, businesses can make informed decisions that lead to sustained growth and increased profitability.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Pipedrive Yes 
Axis LMS Yes 
Bitrix24 No 
Brainify No 
Facebook No 
Google Analytics No 
Guesty Yes 
Infobip No 
Instagram No 
Kissmetrics No 
Kommo No 
LendingWise Yes 
Salesforce No 
SmartLegalizator No 
Stackreaction No 
Woopra No 
Zoho CRM Yes 
retailCRM No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Pipedrive Yes 
Axis LMS No 
Bitrix24 Yes 
Brainify Yes 
Facebook Yes 
Google Analytics Yes 
Guesty No 
Infobip Yes 
Instagram Yes 
Kissmetrics Yes 
Kommo Yes 
LendingWise No 
Salesforce Yes 
SmartLegalizator Yes 
Stackreaction Yes 
Woopra Yes 
Zoho CRM No 
retailCRM Yes 

Pricing Details

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Yes 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aloware

Founded

2015

Country

United States

Website

aloware.com

Vendor Details

Company Name

Ringostat

Founded

2013

Country

Ukraine

Website

ringostat.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Contact Management

Activity Management Yes 
Appointment Management No 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing No 
Group Management Yes 
Interaction Tracking No 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Alternatives

Alternatives