Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
XRAI is a cutting-edge communication platform that leverages AI and augmented reality technology to turn live audio into instant subtitles and visual text displayed on smart glasses or screens, thereby enhancing users' ability to caption, translate, and comprehend conversations in real time. This award-winning application excels in high-accuracy speech transcription and boasts multilingual translation capabilities, efficiently identifying speakers while providing cloud-enhanced processing options that include offline functionality, all while allowing users to stream captions across several devices at once. In addition to standard subtitling, XRAI incorporates advanced AI features such as conversation summarization and intelligent assistant tools capable of addressing inquiries and organizing spoken information. Users have the ability to save, search, share, or manage their transcript history for future reference, making it a versatile tool for communication. Specifically designed for compatibility with the latest augmented reality smart glasses, as well as smartphones, tablets, and desktop computers, XRAI Glass significantly enriches daily interactions by converting spoken language into visual representations, paving the way for more inclusive communication experiences. This innovative approach not only enhances understanding but also fosters greater engagement in conversations across diverse settings.
API Access
Has API
No
API Access
Has API
No
Integrations
Alorica
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
XRAI
Founded
2022
Country
United States
Website
xrai.glass/