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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

In multilingual workplaces, language barriers can hinder collaboration, interviews, sales, and efforts for global growth. JotMe simplifies this challenge by providing real-time translation, transcription, and the automated creation of meeting notes, documents, and emails, all customized to fit your specific context and industry. This functionality empowers participants in meetings to concentrate on making decisions, establishing subsequent action items, and managing post-meeting responsibilities without the interruptions of translation, thereby ensuring a smooth collaborative experience in any language both during and after discussions. Consequently, teams can enhance their productivity and efficiency, leading to more effective outcomes in their projects.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Alorica Yes 
Google Meet No 

Integrations

Alorica No 
Google Meet Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$7/user/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

JotMe

Founded

2021

Country

United Kingdom

Website

www.jotme.io

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives

Alternatives

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