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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

A comprehensive machine translation and multilingual generative AI solution designed for businesses operating on a global scale. Our platform provides an instant, customized, and user-friendly language experience seamlessly integrated into the software systems already utilized by your customers and team members, accommodating more than 650 languages. By utilizing optimal machine translation coupled with source quality enhancement and automated post-editing powered by generative AI, you can reduce translation expenses by as much as 95%. Let us manage your bespoke machine translation engines to ensure efficiency. Enhance the capabilities of your customer support teams with real-time translation for chat interactions and support tickets, enabling assistance for customers around the clock in their preferred language. Expand your self-service options by enabling instant translation of knowledge bases and community forums, specifically designed to meet your unique data requirements. Our language hub efficiently translates documents, support inquiries, and enterprise applications, ensuring that everyone remains informed and included throughout the process. It functions as both a dedicated translation portal and offers seamless integration with platforms such as Atlassian, Microsoft, ServiceNow, Zendesk, among others, to enhance overall productivity and collaboration. With our solution, businesses can truly operate without language barriers, fostering better communication and engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alorica Yes 
Claude No 
Confluence No 
Crowdin No 
DeepL No 
Google No 
IBM Cloud No 
Jira No 
Microsoft Excel No 
ModernMT No 
OpenAI No 
Phrase No 
Quickwork No 
RWS Language Cloud No 
SYSTRAN No 
ServiceNow No 
Smartcat No 
Wordfast Pro No 
Zendesk No 
memoQ No 

Integrations

Alorica No 
Claude Yes 
Confluence Yes 
Crowdin Yes 
DeepL Yes 
Google Yes 
IBM Cloud Yes 
Jira Yes 
Microsoft Excel Yes 
ModernMT Yes 
OpenAI Yes 
Phrase Yes 
Quickwork Yes 
RWS Language Cloud Yes 
SYSTRAN Yes 
ServiceNow Yes 
Smartcat Yes 
Wordfast Pro Yes 
Zendesk Yes 
memoQ Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Intento

Country

United States

Website

inten.to/

Alternatives

Alternatives