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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

BHASHINI is an innovative application that harnesses AI technology for language translation and communication, created as part of India's National Language Translation Mission to facilitate interactions in various Indian languages and enable users to engage with digital services in their preferred language. The application is aimed at closing both linguistic and digital gaps by offering features such as real-time translation, speech recognition, and multilingual communication all through an intuitive mobile interface. Users can easily convert spoken words into text, translate text among different Indian languages, and synthesize speech from written content, thereby allowing seamless communication even among individuals who speak different languages. Leveraging advanced artificial intelligence and natural language processing, BHASHINI is designed to support a diverse array of Indian languages, ultimately striving to enhance equitable access to information, government services, and a plethora of digital platforms. This initiative not only empowers users linguistically but also plays a crucial role in fostering inclusivity in the digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alorica Yes 

Integrations

Alorica No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

BHASHINI

Country

India

Website

bhashini.gov.in/

Product Features

Alternatives

Alternatives

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