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Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

Amazon Translate is a service that employs neural machine translation technology to deliver quick and high-quality language translation accessible to users. This approach leverages deep learning models, resulting in translations that are not only more natural but also more precise compared to conventional statistical and rule-based methods. With Amazon Translate, you have the ability to localize content, including websites and applications, catering to diverse user groups, efficiently translate extensive text volumes for analytical purposes, and facilitate seamless communication among speakers of different languages. As a neural machine translation service, Amazon Translate continually improves its translation engines by utilizing new and broader data sets, enhancing accuracy for a variety of applications. Furthermore, it simplifies the process of incorporating both real-time and batch translation functionalities into your applications through an easy-to-use API call, making it a practical choice for developers and businesses alike. This service stands out in a rapidly evolving field, showcasing the potential of AI-driven translation technology.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services No 
AWS App Mesh No 
AWS Identity and Access Management (IAM) No 
Alorica Yes 
Crowdin No 
Descope No 
Gridly No 
Localazy No 
Lont No 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 
Mimasa AI No 
PhishingBox No 
PubNub No 

Integrations

AWS AI Services Yes 
AWS App Mesh Yes 
AWS Identity and Access Management (IAM) Yes 
Alorica No 
Crowdin Yes 
Descope Yes 
Gridly Yes 
Localazy Yes 
Lont Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Mimasa AI Yes 
PhishingBox Yes 
PubNub Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$ 15 per million characters
billed monthly
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/translate/

Alternatives

Alternatives