Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
Amazon Translate is a service that employs neural machine translation technology to deliver quick and high-quality language translation accessible to users. This approach leverages deep learning models, resulting in translations that are not only more natural but also more precise compared to conventional statistical and rule-based methods. With Amazon Translate, you have the ability to localize content, including websites and applications, catering to diverse user groups, efficiently translate extensive text volumes for analytical purposes, and facilitate seamless communication among speakers of different languages. As a neural machine translation service, Amazon Translate continually improves its translation engines by utilizing new and broader data sets, enhancing accuracy for a variety of applications. Furthermore, it simplifies the process of incorporating both real-time and batch translation functionalities into your applications through an easy-to-use API call, making it a practical choice for developers and businesses alike. This service stands out in a rapidly evolving field, showcasing the potential of AI-driven translation technology.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS AI Services
No
AWS App Mesh
No
AWS Identity and Access Management (IAM)
No
Alorica
Yes
Crowdin
No
Descope
No
Gridly
No
Localazy
No
Lont
No
Microsoft Excel
No
Integrations
AWS AI Services
Yes
AWS App Mesh
Yes
AWS Identity and Access Management (IAM)
Yes
Alorica
No
Crowdin
Yes
Descope
Yes
Gridly
Yes
Localazy
Yes
Lont
Yes
Microsoft Excel
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$ 15 per million characters
billed monthly
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/translate/