Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alohaa serves as a comprehensive cloud communication platform, delivering a range of omni-channel products including virtual phone numbers, IVR systems, cloud telephony, WhatsApp API integration, bulk SMS services, and voice broadcasting aimed at businesses. Thanks to its cloud-based framework, Alohaa enables businesses to achieve both flexibility and scalability in response to their evolving needs. The platform optimizes call routing, automates customer engagements, and significantly improves communication efficiency. Catering to a variety of industries, Alohaa provides customized solutions tailored for customer service, sales, and support functions, ensuring that each sector's unique requirements are met. Its intuitive interface, combined with its advanced capabilities, positions Alohaa as a top choice for companies in search of dependable cloud communication solutions, ultimately facilitating enhanced connectivity and operational success.

Description

CopiaFacts is a collection of telephony software products. It includes FaxFacts E-MailFacts VoiceFacts. FaxFacts offers a variety fax solutions including fax server, voice broadcasting, high volume personalized mail merge, fax-on demand, fax to email and vice versa. E-MailFacts improves e mail broadcasting by verifying the recipients' e mail domain before the email is actually sent. VoiceFacts offers IVR and voice broadcasting solutions. SMS is now available.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chrome OS Yes 
WhatsApp Yes 
Zoho One Yes 

Integrations

Chrome OS No 
WhatsApp No 
Zoho One No 

Pricing Details

₹300/agent/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alohaa.ai

Founded

2022

Country

India

Website

www.alohaa.ai

Vendor Details

Company Name

Copia

Founded

1987

Country

United States and United Kingdom

Website

www.copia.com

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration Yes 

Product Features

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts No 
Phone Key Input No 
Survey Management Yes 
Text to Speech No 
Voice Customization No 
Voice Mail Yes 

Alternatives

Alternatives

Alohaa Reviews

Alohaa

Alohaa.ai
RingCasting Reviews

RingCasting

VoiceLogic
MailCharts Reviews

MailCharts

Validity
EH&S Task Manager Reviews

EH&S Task Manager

M3V Data Management