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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alogent leverages its extensive expertise and advanced technology platforms to create customized solutions for financial institutions of varying sizes, allowing them to achieve significant growth potential, from small community banks and credit unions to large international entities. Our comprehensive check capture solutions and item processing platforms effectively cater to all remote and in-branch banking channels. With advanced fraud detection integrated at the point of presentment, along with the capability to utilize a unified dashboard for enterprise-wide data analytics, Alogent guarantees that transaction data, fraud patterns, deposit volumes, and additional crucial information are readily accessible for informed business decisions. Our enterprise payment processing solutions, which range from full-service transaction processing to self-service banking, are designed to be flexible, scalable, and can be deployed either on-premise or in cloud-hosted environments. By automating paper-heavy workflows from end to end, we facilitate quicker decision-making and enhance access to vital business intelligence, empowering institutions to thrive in the competitive financial landscape. Ultimately, Alogent stands committed to supporting its clients with innovative solutions that adapt to their evolving needs.

Description

LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Kasisto KAI No 
SavvyMoney Yes 

Integrations

Kasisto KAI Yes 
SavvyMoney No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alogent

Founded

1995

Country

United States

Website

www.alogent.com

Vendor Details

Company Name

LiveBank

Country

Poland

Website

livebank24.com

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

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