Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.
Description
Optimize remote work for your enterprise by taking your office wherever your tasks lead you. With One Talk, our innovative mobile-first business phone solution, you can effortlessly receive, reroute, and manage calls in a manner that aligns with modern work habits. This service consolidates communications by ringing a single number that is accessible across a variety of compatible devices, including smartphones with specialized dialers or apps, PCs and Macs, as well as traditional desk phones, ensuring that customers can connect with your team through their preferred device, whether they are in the office or away. Unlike conventional VoIP solutions, One Talk excels by facilitating both mobile and desktop calling, providing your business with essential flexibility. Calls can ring simultaneously on your mobile device and desk phone, along with the desktop application, allowing customers to reach you seamlessly, no matter your location. This ensures that your business remains connected and responsive, regardless of where work takes you.
API Access
Has API
No
API Access
Has API
No
Integrations
Coeo
Yes
DIDforSale
Yes
Highrise
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Oreka TR
Yes
SIP.US
Yes
Salesforce
Yes
Skype
Yes
Zendesk
Yes
Integrations
Coeo
No
DIDforSale
No
Highrise
No
Microsoft 365
No
Microsoft Outlook
No
Oreka TR
No
SIP.US
No
Salesforce
No
Skype
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Allworx
Founded
1998
Country
United States
Website
www.allworx.com/ip-phones
Vendor Details
Company Name
Verizon Business
Founded
1988
Country
United States
Website
enterprise.verizon.com/resources/lp/one-talk-business-phone-solutions/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
Yes
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No