Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Allo is an all-in-one AI phone system built specifically for solopreneurs, freelancers, and small business owners who need a smarter way to manage their business communications. Whether you're working from your home office, juggling meetings on the go, or managing a growing team without a fixed desk setup, Allo gives you the tools to stay connected, professional, and in control—directly from your smartphone. At the heart of Allo is a mobile-first design tailored for modern entrepreneurs. No more juggling multiple apps or missing calls when you're out of the office. Allo centralizes your calls, SMS, and voicemails in one clean, intuitive interface. It comes with a powerful AI receptionist that automatically answers and handles incoming calls, provides helpful responses, and ensures your clients are never left hanging. If you're unavailable, our AI call screening feature will take over, intelligently filtering out spam and unwanted calls so you only engage with the ones that matter. Allo also lets you create a professional experience for your callers. Set up business hours, define IVR menus to guide callers to the right place, and use call forwarding rules to make sure no call goes unanswered—even if you're in a meeting or offline. You can even add a second phone number to keep your business and personal lives separate without needing a second device. Additional features like call recording and AI-generated call summaries help you stay organized and keep track of important conversations. You’ll never forget a detail, even during your busiest days. And with seamless integrations with popular CRM tools, Allo helps you capture leads, follow up with clients, and stay on top of your sales pipeline effortlessly.

Description

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Balto No 
CallFinder No 
Espressive Barista No 
Expo XT UC Analytics No 
Fuze No 
IBM watsonx Assistant No 
Inbenta No 
Odoo Yes 
Oracle Cloud CX No 
SAP CRM No 
Salesforce Agentforce Service No 
SmartBots No 
Surfly No 
Textel No 
Topbox No 
Verint Workforce Engagement No 
Zoom Phone No 
livepro No 

Integrations

Salesforce Yes 
Balto Yes 
CallFinder Yes 
Espressive Barista Yes 
Expo XT UC Analytics Yes 
Fuze Yes 
IBM watsonx Assistant Yes 
Inbenta Yes 
Odoo No 
Oracle Cloud CX Yes 
SAP CRM Yes 
Salesforce Agentforce Service Yes 
SmartBots Yes 
Surfly Yes 
Textel Yes 
Topbox Yes 
Verint Workforce Engagement Yes 
Zoom Phone Yes 
livepro Yes 

Pricing Details

$25/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Allo

Founded

2024

Country

France

Website

www.withallo.com

Vendor Details

Company Name

NiCE

Founded

1986

Country

United States

Website

www.nice.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Alternatives

QEval Reviews

QEval

Etech Global Services