Average Ratings 0 Ratings
Average Ratings 14 Ratings
Description
Our cloud communications platform stands out for its sustainability, cost efficiency, comprehensive features, and adaptability, allowing service providers to swiftly respond to changing market needs and growth opportunities that traditional on-premises solutions struggle to accommodate. Whether your customers require basic phone services or desire to elevate their offerings with mobility and collaboration tools, Alianza's platform encompasses everything they need. You can easily adjust the number of seats to align with customer demands, and it includes business collaboration tools offering team messaging, video conferencing, and much more. Every aspect is taken care of — from cloud provisioning and upgrades to security measures and maintenance, eliminating the necessity for an in-house IT team. By utilizing cutting-edge technology, you can provide your customers with a wider array of services, lower initial expenses, and minimized ongoing workloads. Transitioning to a state-of-the-art cloud communications platform with Alianza is straightforward, highly lucrative, and ensures long-term viability through agile software-as-a-service solutions, making it an ideal choice for forward-thinking businesses. Ultimately, embracing this technology empowers service providers to thrive in a competitive landscape.
Description
Allstream is a leader of business telecommunications, serving customers across the United States and Canada. Allstream's mission is to simplify your business communications, and help you innovate, thrive, and grow.
Our communication technologies include a variety of innovative, highly scalable voice and Internet connectivity solutions that enable organizations to communicate and collaborate more effectively and profitably.
Allstream is trusted by customers across North America for mission-critical business connectivity solutions. Here's what you get if you partner with Allstream:
We make it easy for you to focus on your business. Allstream is a leader for business communications in North America. Allstream was founded over 170 years ago, parallel to Canada's first transcontinental railroad. Allstream has remained a leader in business communication services and has continued to innovate.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alianza
Founded
2009
Country
United States
Website
www.alianza.com
Vendor Details
Company Name
Allstream
Founded
1846
Country
USA and Canada
Website
allstream.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
Yes
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No