Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.

Description

Our live receptionists are bright, approachable, and always ready to assist you whenever you need our services. Callers appreciate speaking with a real person who delivers a personal touch that sets your business apart. We ensure that every call is answered promptly, 24/7/365, to enhance your customers' experience. At MAP Communications, we offer an array of customizable plans, allowing you to select the ideal virtual receptionist service tailored to your needs. As competition grows in your industry, it becomes essential to keep your customers satisfied and seize new business opportunities while maintaining a professional image. This is precisely where our dedicated team of MAP Communications live virtual phone receptionists steps in to simplify your workload and contribute to your organization's success. Our mission is to elevate your customer service, create a professional brand identity for your phone interactions, and help boost your sales leads, ultimately fostering long-term relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Assembly Neos Yes 
Calendly No 
Captorra Yes 
Clio Yes 
Filevine Yes 
Google Calendar No 
GrowPath Yes 
Law Ruler Yes 
Lead Docket Yes 
Litify Yes 
Salesforce Yes 
Setmore No 
SmartAdvocate Yes 
Zapier Yes 

Integrations

8am CasePeer No 
Assembly Neos No 
Calendly Yes 
Captorra No 
Clio No 
Filevine No 
Google Calendar Yes 
GrowPath No 
Law Ruler No 
Lead Docket No 
Litify No 
Salesforce No 
Setmore Yes 
SmartAdvocate No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$43 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alert Communications

Founded

1965

Country

United States

Website

www.alertcommunications.com

Vendor Details

Company Name

MAP Communications

Founded

1991

Country

United States

Website

www.mapcommunications.com/services/virtual-receptionist-services/

Alternatives

Clerx Reviews

Clerx

Clerx AI

Alternatives

Davinci Reviews

Davinci

Davinci Virtual Office Solutions