Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.
Description
BigHand Impact Analytics, which was previously named Digitory Legal, aids law firms in identifying the most relevant value metrics while offering a data-driven approach to showcase the advantages of their legal services through its award-winning, AI-powered timecard analysis. This analysis encompasses the firms' billing data, diversity, equity, and inclusion statistics, as well as lawyer resource allocation. By leveraging this solution, firms can pinpoint chances for career-enhancing assignments, bolster DEI efforts, and concentrate on improving time recording practices, which ultimately leads to a more efficient billing and collection system alongside enhanced data insights. The technology employed by Impact Analytics consistently categorizes legal work within a specific code system, ensuring that the resulting data delivers dependable insights for pricing strategies, project management, and DEI reporting. Additionally, it provides a comprehensive understanding of the costs associated with various activities, enabling clients to assess the effectiveness, transparency, and profitability of their legal billing practices and DEI strategies. This innovative approach not only enhances operational efficiency but also fosters a culture of continuous improvement within legal firms.
API Access
Has API
No
API Access
Has API
No
Integrations
8am CasePeer
Yes
Assembly Neos
Yes
Captorra
Yes
Clio
Yes
Filevine
Yes
GrowPath
Yes
Law Ruler
Yes
Lead Docket
Yes
Litify
Yes
Salesforce
Yes
Integrations
8am CasePeer
No
Assembly Neos
No
Captorra
No
Clio
No
Filevine
No
GrowPath
No
Law Ruler
No
Lead Docket
No
Litify
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alert Communications
Founded
1965
Country
United States
Website
www.alertcommunications.com
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/impact-analytics/