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Description
Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.
Description
At JetApps, our top priority is ensuring the stability of our products. We place great emphasis on maintaining a high standard of quality through thorough quality assurance testing, guaranteeing a smooth and hassle-free user experience. JetBackup stands out among other backup software options by implementing secure coding practices, setting it apart from the rest. To further strengthen security measures, our software's code base is regularly audited by an external security provider. We acknowledge that issues can arise at any time, day or night, which is why our support technicians, who hold certifications in Linux and cPanel, are available round-the-clock, 365 days a year, to provide you with the utmost support. With JetBackup's self-service functionality, end users can effortlessly restore their accounts within seconds, eliminating the need to submit support tickets. Consequently, hosting providers utilizing JetBackup have experienced a remarkable reduction of up to 70% in backup-related support tickets. It comes as no surprise that hosting providers who choose JetBackup have witnessed an increase in positive reviews.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
DigitalOcean
No
Hostbun
No
IBM Cloud
No
Invarosoft
Yes
MinIO
No
Rad Web Hosting
No
Wasabi
No
Web Hosting Canada
No
WordPress
No
Integrations
Amazon Web Services (AWS)
Yes
DigitalOcean
Yes
Hostbun
Yes
IBM Cloud
Yes
Invarosoft
No
MinIO
Yes
Rad Web Hosting
Yes
Wasabi
Yes
Web Hosting Canada
Yes
WordPress
Yes
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$8.95/mo | $89.95/yr
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/alertcentric/
Vendor Details
Company Name
JetApps
Founded
2015
Country
United States
Website
www.jetbackup.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Backup
Backup Log
Yes
Backup Scheduling
Yes
Cloud Backup
Yes
Compression
Yes
Continuous Backup
No
Encryption
Yes
Incremental Backup
Yes
Local Server Options
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
Server Backup
Backup Scheduling
Yes
Bare-Metal Restore
Yes
Compression
Yes
Continuous Backup
No
Differential Backup
No
Disaster Recovery
Yes
Encryption
Yes
Incremental Backup
Yes
VM Backup
No
