Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.
Description
Barracuda Intronis Backup – MSP is a software-based backup and disaster recovery (BDR) solution that aims to enhance customer value by safeguarding essential data while simultaneously providing avenues for profit expansion and business growth.
The combination of Intronis Backup and the ECHOplatform offers a comprehensive software-only approach that surpasses basic file-and-folder backups, delivering secure hybrid solutions for local and cloud data protection, all wrapped in a straightforward pricing model along with a unified management interface.
With a predictable fixed cost per small and medium-sized business (SMB) site, Intronis Backup ensures financial stability for managed service providers (MSPs). This fixed pricing structure not only facilitates margin development for MSPs but also positions data protection as a catalyst for business growth. Additionally, Intronis Backup comes equipped with essential management and reporting tools tailored to effectively support SMBs, and MSPs can further enhance their operational efficiency through seamless integrations with key business applications. As a result, the solution empowers MSPs to streamline their processes while focusing on delivering exceptional service to their clients.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/alertcentric/
Vendor Details
Company Name
Barracuda Networks
Founded
2003
Country
United States
Website
www.barracudamsp.com/products/data-protection/intronis-backup
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Backup
Backup Log
No
Backup Scheduling
No
Cloud Backup
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Server Backup
Backup Scheduling
No
Bare-Metal Restore
No
Compression
No
Continuous Backup
No
Differential Backup
No
Disaster Recovery
No
Encryption
No
Incremental Backup
No
VM Backup
No