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Description

Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.

Description

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Infrastructure No 
Afi.ai No 
Autotask PSA No 
Axcient DRaaS No 
Azure App Service No 
BrightGauge No 
Comet Backup No 
ConnectWise PSA No 
Datto RMM No 
Datto SIRIS No 
IT Glue No 
Invarosoft Yes 
Kaseya BMS No 
MyGlue No 
N-able MSP Manager No 
Network Glue No 
ScalePad Lifecycle Manager No 
ServiceNow No 
SkyKick No 

Integrations

Acronis Cyber Infrastructure Yes 
Afi.ai Yes 
Autotask PSA Yes 
Axcient DRaaS Yes 
Azure App Service Yes 
BrightGauge Yes 
Comet Backup Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
Datto SIRIS Yes 
IT Glue Yes 
Invarosoft No 
Kaseya BMS Yes 
MyGlue Yes 
N-able MSP Manager Yes 
Network Glue Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
SkyKick Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Discount available for annual and multi-year plans
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Invarosoft

Founded

2017

Country

United States

Website

www.invarosoft.com/alertcentric/

Vendor Details

Company Name

Backup Radar

Founded

2015

Country

Louisiana

Website

www.backupradar.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Backup

Backup Log Yes 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Center Backup

Continuous Data Protection No 
Deduplication No 
Encryption No 
File Archival No 
File Compression No 
Platform Agnostic No 
Regular Snapshots No 
Reporting / Analytics Yes 

Database Backup

Automatic Backup No 
Backup Locations Yes 
Backup Scope Settings No 
Differential Backup No 
Filegroup Backup No 
Full Backup No 
Incremental Backup No 
Manual Backup Yes 
Multiple Backups Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context No 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring Yes 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring No 
Service Configuration Management No 

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