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Description
Alenta AI functions as an online AI sales assistant tailored for businesses seeking to engage prospective customers at any time of the day. Once a business owner submits their website URL, the platform utilizes the site’s content to engage visitors through an interactive chat format. This intelligent agent not only qualifies inquiries but also gathers contact information, captures potential leads, and assists users in scheduling appointments. Companies can seamlessly integrate the agent into their websites via an embedding code, personalize its functionality and design, and monitor interactions and lead information through an online dashboard. Targeted primarily at small to medium-sized service-oriented businesses and agencies that oversee client websites, including various practices and home-service providers, this solution is available through a subscription model, with different tiers that offer various features and usage limitations. Additionally, the flexibility of the platform allows businesses to adapt the agent to meet their specific needs and goals.
Description
iTrafic serves as an AI-driven sales and customer service representative specifically designed for online retail platforms. By integrating with store catalogs and, when applicable, order data, it effectively addresses inquiries related to items, pricing, inventory, variations, and store policies. This innovative solution assists shoppers in comparing products, discovering recommendations, compiling their orders, and generating checkout links, while also facilitating a seamless transition to human assistance when necessary. It can be accessed through a chat widget on websites and can operate via messaging platforms like WhatsApp Business, Instagram, TikTok, and Facebook Messenger, depending on the subscription plan chosen. The team behind iTrafic is responsible for its setup, testing, and ongoing management, allowing customers to monitor conversations through a user-friendly dashboard. Integration with WooCommerce has been confirmed in a live environment, while Medusa is being developed to enhance features like product search, comparisons, precise size selection, and real-time price and inventory updates, though checkout and returns functionalities are still underway. Each API-based platform, including Shopify, is evaluated on a case-by-case basis to ensure compatibility. Ultimately, iTrafic enhances the overall ecommerce experience by streamlining product discovery, boosting sales, and improving customer service interactions.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify
Yes
Calendly
Yes
Facebook Messenger
No
Framer
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Drive
Yes
HubSpot CRM
Yes
Intercom
Yes
Model Context Protocol (MCP)
Yes
Integrations
Shopify
Yes
Calendly
No
Facebook Messenger
Yes
Framer
No
Google Analytics
No
Google Calendar
No
Google Drive
No
HubSpot CRM
No
Intercom
No
Model Context Protocol (MCP)
No
Pricing Details
$39/month
Plans start at $39 per month with annual billing. A 30-day free trial is available with no credit card required.
Free Trial
Yes
Free Version
No
Pricing Details
$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alenta AI
Founded
2025
Country
United States
Website
alenta.ai
Vendor Details
Company Name
iTrafic
Country
Peru
Website
itrafic.io/ia-para-ecommerce