Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.

Description

Mitratech CaseCloud serves as a comprehensive legal case and financial management system designed for law firms and public-sector entities, operating on the Salesforce platform. It consolidates all case-related information from the initial intake stage to final resolution, providing a single interface for teams to track matters, manage tasks, share documents, communicate, meet deadlines, and oversee project advancements. Legal teams can work together in real time, enhancing their efficiency in routine tasks while leveraging Salesforce's integrated dashboards, reporting tools, and analytics for informed decision-making. Additionally, its expense optimization features simplify the processing of invoices and electronic billing, oversee timekeeper data and rates, document negotiations, and enable collaborative budget management while ensuring transparency and control over expenditures. Furthermore, the integration of AI-driven automation significantly decreases the burden of administrative tasks by taking care of repetitive jobs like billing, document generation, and updating case information, ultimately allowing legal professionals to focus more on their core responsibilities and strategic initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ECFX Notice No 
Formstack No 
Mitratech HotDocs No 
Mitratech LegalHold No 
Salesforce No 
UniCourt Enterprise API No 

Integrations

ECFX Notice Yes 
Formstack Yes 
Mitratech HotDocs Yes 
Mitratech LegalHold Yes 
Salesforce Yes 
UniCourt Enterprise API Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/case-management/

Vendor Details

Company Name

Mitratech

Founded

1987

Country

United States

Website

mitratech.com/products/casecloud/

Product Features

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management No 
Discovery Management No 
Docket Management Yes 
Document Management Yes 
Expense Tracking No 
Government No 
Law Firms No 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management Yes 
Treatment Planning No 

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Enterprise Legal Management (ELM)

Contract Lifecycle Management No 
Document Management No 
Legal Automation No 
Legal Spend Management No 
Legal e-Billing No 
Matter Management No 
Reporting / Analytics No 
eDiscovery No 

Law Practice Management

Billing & Invoicing No 
CRM Yes 
Calendar Management Yes 
Client Portal Yes 
Conflict Management Yes 
Contract Management Yes 
Document Management Yes 
Email Management Yes 
Legal Case Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Legal Billing

Accounting Management No 
Automatic Billing No 
Calendar Management No 
Case Management No 
Client Portal No 
Document Management No 
Expense Tracking No 
Time Tracking No 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

Legal Spend Management

Analytics / Reporting No 
Budgeting & Forecasting No 
Financial Controls No 
Insurance Claims Defense No 
Invoice Review No 
Legal e-Billing No 
Matter Management No 
Outside Counsel Management No 
Relationship Management No 
Strategic Planning No 
Vendor Management No 

Alternatives

InfoFlo Reviews

InfoFlo

InfoFlo Solutions Inc

Alternatives

Xakia Reviews

Xakia

Xakia Technologies
Foothold Reviews

Foothold

Foothold Technology
NewOrg Reviews

NewOrg

NewOrg Management System