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ease
features
design
support

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Write a Review

Description

For employees working remotely or on the go who require access to a corporate phone network without being in a traditional office setting, a softphone application serves as an ideal solution. Inspired by the design of the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a versatile software application that mimics the functionality of a standard business phone. Installation is quick and straightforward on various devices, including computers (both PC and Mac), tablets, and smartphones operating on iOS or Android. By simply connecting to the internet through a corporate virtual private network (VPN), users can seamlessly make and receive phone calls just like they would in a corporate environment. This application allows individuals to enjoy all the features typically found on their office desk phone, right from their computer, tablet, or smartphone. With the ability to connect to the corporate telephony network from virtually anywhere, users are empowered to make and receive calls as long as they have access to the company's IP network via VPN, be it through Ethernet, Wi-Fi, or 3G/4G cellular connections. This flexibility ensures that remote workers remain connected and productive no matter their location.

Description

The Ucopia captive portal "connectivity" enhances the Alcatel-Lucent OmniAccess Stellar portfolio by providing solutions tailored to the requirements of upscale businesses, particularly hotels and resorts, and it is entirely compatible with all ALE OmniAccess Stellar access points. As a leading European provider of Wi-Fi guest access and marketing management, Ucopia empowers organizations to maximize the capabilities of their Wi-Fi networks. Now integrated into the Alcatel-Lucent Enterprise offerings, the Ucopia solution meets the sophisticated demands of high-end establishments while ensuring seamless compatibility with existing access points. Key features include authentication, URL filtering, ARP spoofing protection, and detailed connection traceability through logs. Furthermore, it facilitates the management of security and mobility policies, delegated provisioning, user monitoring, and comprehensive statistics, providing businesses with a robust framework to enhance their Wi-Fi services. This integration ultimately allows enterprises to better serve their customers and optimize their network utilization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EcholoN Yes 
PayPal No 

Integrations

EcholoN No 
PayPal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/products/applications/ip-desktop-softphone

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/products/network-management-security/ucopia

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

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